Wifi Extender won't accept my Router password

[mbmcdermott]

I have successfully connected my wifi extender with my router.  However, when I go to to put in a password to connect my device to the extended router, it does not accept my router password.  I know for certian I am putting in the correct password and I have tried it several times.  And I can't access the screen to change my password until I am connected to the extender.

Does anyone have any suggestions on how to fix this frustrating issue?

Thank you.

[plemans · Accepted solution]

what router are you connecting it to? 

What method of setup did you use? 

Wps or the installation assistant? If it was wps, I'd recommend factory resetting and restalling using the installation assistant. a lot of ISP supplied routers are poorly coded and it can create issues. 

[plemans · Accepted solution]

what router are you connecting it to? 

What method of setup did you use? 

Wps or the installation assistant? If it was wps, I'd recommend factory resetting and restalling using the installation assistant. a lot of ISP supplied routers are poorly coded and it can create issues. 

[mbmcdermott]

That worked. Thank you so much. I was about to return it.

[plemans]

Glad you got it working!