NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

boricuasomos's avatar
boricuasomos
Aspirant
Aug 13, 2020

all 4 lights on extender but still getting internet not available

Hi, 

 

I did everything that I was supposed to do I think.  This is day 3 of hitting dead ends. Really disppointing.

 

In mywifiext it states that Im connected but to routed and to extnders.  The SSID's are different.  I have tried Dymamic and Ip configs and it still doesnt work.  I have even tried changing the channels from 40 to 42, 44 and nothing.  i see the extenders listed on all my apps but it reads connected without internet. 

 

Also in mywifiext it tells me to connect any wireless but since I cant connect I cant click the button.  

 

The extender itself had 4 green lights on.  

 

The firmware is up to date per the message it gave me last night.  

 

Really hoping someone helps this is too expensive to not attempt to get help. 

 

Carmen 

2 Replies