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rossoanzul's avatar
rossoanzul
Follower
Dec 15, 2020

can't set up wifi extender AC750 - EX3110

Hi,

I can't connect it to internet. 

 

After pushing the WPS button on the extender, I push the WPS button on the router but nothing happens. 

 

I tried to set it up via my Macbook, but I can't connect not even through the netgear installation assistant. 

Being more specific on this point: 

- I connect to the NETGEAR wifi network in the list of my wifi networks.

- but then I simply have no internet connection. I receive the message "unable to connect". 

I checked youtube tutorials and other forum to no avail. Please assist. 

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    wps doesn't always work the greatest.

    start by factory resetting the EX3110 to ensure the wps isn't setup. Push the factory reset for 7-15 seconds while its powered on. 

    The use the installation assistant method of install. 

    here's a video of the installation asssistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk