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Forum Discussion
ben1982
Aug 28, 2020Initiate
cannot connect password not accepted
I am unable to connect to the _Ext option as the password is not accepted. I have followed the set up instructions for the extension device, connected via wifi and have a solid green light for the WP...
- Sep 02, 2020
Glad to hear you got it working! If you mark it solved, it might help the next person with this issue
plemans
Aug 29, 2020Guru - Experienced User
What router are you connecting to?
What extender is it? You didn't put your model.
What firmware is on the extender?
Try factory resetting the extender and then reinstalling it using the installation assistant and NOT WPS.
WPS can get coded different between manufacturers and cause issues.
The extender (if factory reset) shoudl't require a password to connect to it for the initiall connection/setup.