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Forum Discussion
blakegriggs81
Jul 01, 2022Aspirant
correct password but unable to join network EX7000
I recently installed a new router and reset my netgear night hawk ex7000. Connected the night hawk to the new router using wps. The night hawk is showing two ext networks. One being a 2gext and the o...
plemans
Jul 01, 2022Guru - Experienced User
Factory reset the extender. Push and hold reset for 7-15 seconds while its powered on.
Then install it with the installation assistant and NOT wps.
Try that first.
blakegriggs81
Jul 18, 2022Aspirant
Installing with WiFi assistance made the problem worse. After i completed the WiFi assistance I couldn't connect to the 2gext or the 5gext. I entered the correct password a numerous amount of times. I then reset the nighthawk ex7000 and set back up using wps and the 5gext went back to working but 2gext still wouldn't connect.
- michaelkenwardJul 18, 2022Guru - Experienced User
How are you trying to connect to this thing?
Past messages don't tell us if it is a mobile device or a PC.
All we have is "Every device i try to connect to the 2gext network says unable to join."
Also, beyond saying "couldn't connect" we know nothing about the error messages that you see on whatever it is you are using.
- plemansJul 18, 2022Guru - Experienced User
And what router are you connecting it to?
- michaelkenwardJul 18, 2022Guru - Experienced User
Der. I forgot that one.
- blakegriggs81Jul 19, 2022Aspirant
Ok lets see. My desktop will connect to the 5gext which im using now. It will not connect to the 2gext even though ive entered the correct password. The desktop will say unable to join when trying to connect to the 2gext(no error code is being shown). Same with my iphonexr it will connect to the 5gext but not the 2gext. Unable to join is the only that the iphone will say when trying to join the 2gext. My ps4 and samsung tv both will not connect to the 2gext when trying to join. There is no 5gext option showing on the ps4 and samsung tv. I have entered the correct password I can assure you but can not join to the 2gext on any device that I have tried.
- plemansJul 20, 2022Guru - Experienced User
What router are you connecting it to?