× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

ex2700 won't connect to mywifi.net after router change

Twayscyc
Aspirant

ex2700 won't connect to mywifi.net after router change

Was working perfectly before router change. Power, Device & WPS lights all Green....Router light Red... All devices connect to WiFi Extender wifi network and Internet but None will connect to Extender via mywifiext. Want to check version & possibly update firmware

 

Model: EX2700|N300 WiFi Range Extender Essentials Edition
Message 1 of 7
schumaku
Guru

Re: ex2700 won't connect to mywifi.net after router change


@Twayscyc wrote:

Was working perfectly before router change. Power, Device & WPS lights all Green....Router light Red...


Of course - the extender must be linked to the new router resp. it's different SSID (wireless network name) and security key (wireless password).

 

The extender must be re-configured like every other wireless device if the network has changed. Don't know why, one day I will understand why people don't change the new wireless router to the "old" network name and security - it could be so easy...

 


@Twayscyc wrote:

All devices connect to WiFi Extender wifi network and Internet but None will connect to Extender via mywifiext.


Of course again. At this state, that's about as useful as a network cable just connected into the computer or a switch - without a connection to the router, there is no network, no Internet, ...

 


@Twayscyc wrote:

Want to check version & possibly update firmware


Almost - you need to factory reset the extender and reconfigure it from scratch following the fine documentation https://www.netgear.com/support/product/EX2700.aspx#docs

 

Message 2 of 7
Twayscyc
Aspirant

Re: ex2700 won't connect to mywifi.net after router change

Network name & password is the same. All devices Have Internet & are connected to network_ext......     But I can't connect to mywifiext on any device with any browser!

 

Message 3 of 7
Twayscyc
Aspirant

Re: ex2700 won't connect to mywifi.net after router change

Even when connected with an Ethernet cable Still will Not connect to extender interface

Message 4 of 7
Twayscyc
Aspirant

Re: ex2700 won't connect to mywifi.net after router change

Suggestions?

Message 5 of 7
schumaku
Guru

Re: ex2700 won't connect to mywifi.net after router change

Confused. Initially you stated router light red (what would indicate a non-working link to the primar router). So wild guess the wireless clients connected to the _ext would not get an IP config, lack of a connection to the DHCP server on the primary router, too. 

 

A typical cause why the browser can't connect to the mywifiext.[net|com] would be that the IP addresses are not in the same subnet. Probably the extender fall-back on the default 192.168.1.250IP address, while the wireless devices might fall back to zeroconf 169.254.x.x subnet for example.

 

 

Message 6 of 7

Re: ex2700 won't connect to mywifi.net after router change


@Twayscyc wrote:

Suggestions?


Try your question in the area dedicated to your device?

 

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:

WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

Message 7 of 7
Discussion stats
  • 6 replies
  • 704 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7