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Re: ex3700 no internet all lights
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2020-04-22
10:48 AM
2020-04-22
10:48 AM
ex3700 no internet all lights
i have a EX3700 and no i do not have any internet connection coming from it either from my phone or when i am trying to connect an ethernet to it .
i am running macOs high sierra 10.13.6
i have tried to reset for 30+ seconds and nothing still yet.
i am running an ASUS RT-Ac86U.
Model: EX3700|AC750 WiFi Range Extender Essentials Edition
Message 1 of 7
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2020-04-22
11:03 AM
2020-04-22
11:03 AM
Re: ex3700 no internet all lights
Did you set it up via wps or via the installation wizard?
I'd factory reset it and try setting it up via the wizard
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2020-04-22
12:15 PM
2020-04-22
12:15 PM
Re: ex3700 no internet all lights
Yes after I reset it I did it through the wizard.. still no internet connection
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2020-04-22
12:16 PM
2020-04-22
12:16 PM
Re: ex3700 no internet all lights
Yes I did it through the wizard and still nothing
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2020-04-22
01:08 PM
2020-04-22
01:08 PM
Re: ex3700 no internet all lights
do you have any access control/parental controls/device management turn on within your router?
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2020-04-22
02:33 PM
2020-04-22
02:33 PM
Re: ex3700 no internet all lights
Yes but they’re all off.. nothing to hold back
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2020-04-22
02:49 PM
2020-04-22
02:49 PM
Re: ex3700 no internet all lights
Is it new?
I'd recommend opening a support case through netgear for maybe a bad device.
If not, i'd try downgrading the firmware.
Message 7 of 7
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