ex7300v2 cannot extend signal from Linksys EA9500V1

[Numismad]

Hello everyone!

router Linksys EA9500V1

2 wireless

2,4GHz and 5GHz

Security mode: WPA2 Personal

from: 

WPA2/WPA Mixed Personal

WPA2 Enterprise

WPA2/WPA Mixed Enterprise

WEP

I am trying to extend the signal by ex7300v2 (I have 2 pc) with the ANY settings:

WPA2-PSK [AES] or WPA-PSK [TKIP] + WPA2-PSK [AES]

but not successful: 

Connect any WiFi enabled device like you would connect them to your main network, using the credentials below.

 I tried also to change firmware to the last version V1.0.0.146 but same.  

I try to reset to the manufacture setting and again nothing. 

But I have D-link chipper extenders and they are connecting without any problem. ((

Could you advise me, how to fix this problem? 

thanks!

[plemans]

Did you set it up using the push button WPS option? 

If so, factory reset the extender  and set it up using the installation assistant.

To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

Here's a video of how to use the assistant. 

https://www.youtube.com/watch?v=yJVklshxBMk

[Numismad]

Hi Plemans! Thank you for your attention,

Yes I tried to use installation assistant

but nothing, sometimes it's brought me only connection 5GHz

Lynksys don't have WPS button, but I made experiment.

I have another router - D-link Archer AX50 with WPS

and after "Your extender has successfully connected to your existing WiFi network." (look screenshot pls)

its brought ONLY 5GHz connection but 2.4 - not working....

I think probably it's problem with firmware of ex7300v2? (

Any ideas? 

Thanks!

[plemans]

Your photo shows both connected. 

What firmware are you on for it? 

[Numismad]

Thank you for your answer.

yes it shows like connected but after it is not connected

I try to use any firmware, last one EX7300v2_EX6400v2_EX6250v1_V1.0.0.146

[plemans]

you could try downgrading a version and reinstalling using the assistant. 

Also factory reset it after reinstalling the firmware. maybe something is corrupt in the firmware or settings

[Numismad]

I tried but i think it's bug in firmware and conflict with another manufactories