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extending both 2.4 and 5g at the same time ex7500
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extending both 2.4 and 5g at the same time ex7500
I setup my new ex7500 on my laptop everything went as it should. if I connect to the 5 g next work the 2.4 led goes out and the 5 g light turns blue , if i connect to the 2.4 the 2.4 led turns blue and the 5g light turns red. if i connect with an ipad or phone in 5g the light still stays red and the same if my laptop is connected to the 5 g and i connect a phone or ipad to the 2.4 the 2.4 led is still not lit.
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Re: extending both 2.4 and 5g at the same time ex7500
What firmware is on your extender?
What router are you connected back to?
have you looked at the manual for what the led's mean?
• Solid blue. Best connection.
• Solid amber. Good connection.
• Solid red. Poor connection.
• Off. No connection.
Are you unable to connect to the 2.4ghz and 5ghz at the same time (from different devices)? A little better explaination of what the actual problem is will help.
Here's where you can find firmware, manuals, troubleshooting info.
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Re: extending both 2.4 and 5g at the same time ex7500
I updated the the firmware to the current available . modem is a zyxel emg2926-q10a.
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Re: extending both 2.4 and 5g at the same time ex7500
but you didn't answer any of the other questions.
A better explaination of the problem helps.
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Re: extending both 2.4 and 5g at the same time ex7500
yes I know what the leds mean . if I am connected to 5g on the laptop the 5g light is blue and the 2.4 is not lit and regardless of what devise I connect at 2.4 the led stays out. if I am connected on the laptop at 2.4 the 2.4 led goes from un lit the blue and the 5g led goes to red , and if I connect any other devise at 5g the led still stays red .
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Re: extending both 2.4 and 5g at the same time ex7500
So it seems to work when I connect with the laptop but nothing else.
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Re: extending both 2.4 and 5g at the same time ex7500
Have you tried factory resetting and reinstalling?
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Re: extending both 2.4 and 5g at the same time ex7500
no I have not. do I need to log into Mywifiext dot net with each devise ?
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Re: extending both 2.4 and 5g at the same time ex7500
@67badfish wrote:no I have not. do I need to log into Mywifiext dot net with each devise ?
Do you have more than 1 extender?
You can factory reset by pushing and holding the reset button while powered up for 7-10 seconds. the lights should change on it.
then go through your re-install procedure.
I'd try doing a manual install.
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