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Orbi WiFi 7 RBE973
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my wifi connection drops when i unplug the ethernet cord from my range extender

kita95
Follower

my wifi connection drops when i unplug the ethernet cord from my range extender

Hi, 

i brought a EX6100 AC750 and every time i unplug the ethernet cord that connects the wifi modem to the extender so i can move the extender to another place it drops off and doesnt connect back. 
Ive gone through the configuration process a couple of times and its not doing anything, i have also tried connecting the modem and extender through WPS a couple of times and it doesnt work. I have also tired with the rest button but am sill having no luck 

 

what can i do to fix this? 

Thanks 

Model: EX6100|AC750 WiFi Range Extender
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DarrenM
Sr. NETGEAR Moderator

Re: my wifi connection drops when i unplug the ethernet cord from my range extender

Hello kita95

 

Make sure your routers wireless security is set to WPA2 and you also may want to try and change the wireless channel.

 

DarrenM

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