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Orbi WiFi 7 RBE973
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n300 ex2700 connection problems

gtrance
Follower

n300 ex2700 connection problems

Hi there,

 

I have had the ex2700  extender for several months now. To begin with its performance was fairly good. The occasional drop out but not too often and never fore very long. However it has  become increasingly unstable. 

 

Regularly, devices will be disconneced  and I have to forget the connection then re-connect with reentering the password.

 

Or, it will disconnet then start connecting then disconnect and go on a loop like this for a while before eventually connecting. 

 

And now, devices can be disconnected and when I reconnect it says authorization failed. Even if I forget the connection then re-enter the password, it still says authorization failed.

 

Can anyone please help me fix  this?

 

Thanks

 

Greg

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nhann
NETGEAR Employee Retired

Re: n300 ex2700 connection problems

Hi gtrance,

 

Is your EX2700 running the latest firmware?

If you are experiencing frequent interruptions, please try changing your WiFi channel: http://kb.netgear.com/app/answers/detail/a_id/23783/~/improving-2.4ghz-wireless-performance-by-chang...

Please also try resetting your EX2700 back to factory default: http://kb.netgear.com/app/answers/detail/a_id/25226/~/ex2700-faqs

 

Let us know how it works for you.

 

Regards,

NhanN

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