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Aeriok's avatar
Aeriok
Follower
Dec 08, 2021

netgear wifi extender EX6100 died after 3 days

I bought this range extender to up the signal strength in the room I like to VR in... while my large living room has a "signal"... it doesn't have a very good one. 3 days ago I plugged it in and today I see it has no lights on, indicating it's no longer functional. I tried resetting it, hitting the power on/off button several times, changed to different electrical outlets, nothing, no lights no signal... not sure what my next move is...

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Next move would be to return/exchange it where you got it. 

    If thats not possible, you can contact support. 

    To get a hold of support. Click on "MyNetgear" at the top.
    Register an account (or login) and then the device.
    From there you can start the support process. Keep in mind that its only free for the first 90 days.