range extender ex3110

[parrotperson]

hi. i've just bought this model to help a smart plug in a bedroom to connect to the network. Obviously the smart plug only uses 2g. but whatever i do i cannot log on any device to the extender's 2g. i just get "password incorrect" (it's not) or the circle of doom going round and round. did a chat with netgear (who tried setting everything back to factory settings still no good) who's answer (and i kid ye not) was to swap it for the ex6100 model because the ex3110 is rubbish -:0

any ideas would be gratefully rec'd. 

[Christian_R]

Hello parrotperson, 

Thank you for your post. Would you be able to send me a private message with your case number. I'd like for support to follow up on your case. 

~Christian 

[parrotperson]

thanks.  41219777

I'm  in the uk so I'm off to bed now. guessing you're in the US?  if you need to refer me to someone over here please do