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troubleshotting with soundtouch bose

gavisc
Aspirant

troubleshotting with soundtouch bose

I can't use the app sountouch from Bose

When I use this app I can't find the speaker. That's very annoying. I need to let my olld wifi tu use it.
Is there a solution?

Thanks

Model: EX6000|AC750 Dual Band WiFi Range Extender
Message 1 of 6
DarrenM
Sr. NETGEAR Moderator

Re: troubleshotting with soundtouch bose

Hello gavisc

 

What is the network setup is the bose system on the extender or is the phone connecting to the extender?

 

DarrenM

Message 2 of 6
gavisc
Aspirant

Re: troubleshotting with soundtouch bose

Hello Darren

 

I have a router srx 5308 with two wan line (two internet network).
I used till now an apple wifi with 4 airport extreme (apple).
I tried to use your wifi system orbi rbk50. 

My bose system  is  software soundtouch (it's to controle all your speakers in different rooms). You can use it on your computer (ethernet access) or with your mobile (wifi access).
There is no problems on the ethernet. When I used the wifi it only worked withe the apple system. It doesn't work correctly with the orbi system even if I switch off all the other wifi. 
I hope I give you enogh informations

With best regards

 

Philippe

Message 3 of 6
DarrenM
Sr. NETGEAR Moderator

Re: troubleshotting with soundtouch bose

Hello gavisc

 

I found this in the Bose community from a Mod over there.

 

"Mesh networks are not technically supported by SoundTouch, but if you can set up VLANs, you might be able to get it to work."

 

You may want to go ask about it over in the soundtouch community they may give some options on how to set it up for a mesh network and If you can find that info I can help look into if orbi can do that.

 

DarrenM

Message 4 of 6
gavisc
Aspirant

Re: troubleshotting with soundtouch bose

Hi, 

 

 

I askedbose if it was possible?

They answered me I need to create two wireless wifi on the orbi system

One 2,4 and one 5 ghz with two different logins. Is that possible?

Thanks

Message 5 of 6
DarrenM
Sr. NETGEAR Moderator

Re: troubleshotting with soundtouch bose

no You can not create 2 separate networks on orbi you could try to use the guest network that will create a separate SSID.

 

DarrenM

Message 6 of 6
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