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Forum Discussion
randyji
Dec 26, 2019Aspirant
trying to update firmware and the link to the wifi ext is not working
my laptop is connected directly to my wifi range extender via ethernet cable. Why can i not access the extender.It keeps saying I am not directly connected! HELP!! netgear support was no help. ...
plemans
Dec 27, 2019Guru - Experienced User
go into your laptops network connections and disable the wifi adapter from there. you can reenable after you get it setup.
otherwise your laptop could have the wireless connected back to the router and the ethernet to the extender.
https://www.youtube.com/watch?v=gMEKlzlDt-I
randyji
Dec 27, 2019Aspirant
yeah, wifi is off. i am hard wired into the range extender, via ethernet cable, and i still cannot accees the site netgear wants me to open up so i can update the firmware, check settings. I just want to be able to log into their reccomended site.
my
wifi
ext
.net
I get a message every time i try saying i am not connected.