unable to reset

[soydepr]

cable company gave me new modem . i hit reset since modem password changed for wifi.

i tried reseting. but it ask me to register, why do i need to register to reset extendedr, alsohow do i reset the darn thing to use my new wifi.  does this model support 5g if not i use the non 5g

[jvasanth1984]

Hi @soydepr,

                      Creating an account is a part of confuguring it using browser method. This extender is a single band and will not support 5GHz, but still you can extend 2.4GHz from your new Gateway. Please follow the below instructions to reconfigure your extender after reset.

If your new Gateway support WPS(Security should not be WEP): https://kb.netgear.com/25533/How-to-install-the-EX2700-via-WPS

If not: https://kb.netgear.com/30109/How-to-install-the-EX2700-with-NETGEAR-genie-Firmware-version-1-0-1-8-a...