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Forum Discussion

neilhirsch's avatar
neilhirsch
Follower
Apr 06, 2019

what is support's phone number?

I purchased today a wifi range extender.  I registered it with the understanding there is 90 days phone or chat support.

I am NOT going to attempt to type a dissertation on my issue.  Unless somebody gives me the promised telephone number

for support, I will return my purchase this weekend. For a national brand, the absense of a willingness to give phone support

is truly disgusting!!!

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You need to have the product registered and go through the online portal to get the phone number for support.  

    at the top go to:

    mynetgear-->mysupport-->contact support-->get help on my netgear product-->select your product and follow the prompts from there. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    OR file a support ticket here:

    https://www.netgear.com/mynetgear/registration/login.aspx


    neilhirsch wrote:

    I purchased today a wifi range extender.  I registered it with the understanding there is 90 days phone or chat support.

    I am NOT going to attempt to type a dissertation on my issue.  Unless somebody gives me the promised telephone number

    for support, I will return my purchase this weekend. For a national brand, the absense of a willingness to give phone support

    is truly disgusting!!!