× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973

Re: wifi discconect after firmware update


wifi discconect after firmware update

Hey folks, hoping someone here can help me out.  After upgrading my X6S from firmware to firmware , my extender no longer connects to either my 2.4 GHz band or my 5 GHz band.  If I roll it back to, everything works great.  To make matters weirder my two bands are labeled "SSID 2.4 GHz" and "SSID 5 GHz" respectively.  When I update to the new firmware my extender as mentioned is no longer connected to my router but produces a new SSID in the format "SSID" that I can then log in to using my original SSID's password.  Factory resets do no solve the issue.  Help is appreciated.

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
Message 1 of 2
NETGEAR Moderator

Re: wifi discconect after firmware update

Hi @setrob06,


Welcome to the community!


I have sent you a message. Please check your inbox.




Community Team

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation

Orbi WiFi 7