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wifi discconect after firmware update

setrob06
Follower

wifi discconect after firmware update

Hey folks, hoping someone here can help me out.  After upgrading my X6S from firmware 1.0.1.164 to firmware , my extender no longer connects to either my 2.4 GHz band or my 5 GHz band.  If I roll it back to 1.0.1.164, everything works great.  To make matters weirder my two bands are labeled "SSID 2.4 GHz" and "SSID 5 GHz" respectively.  When I update to the new firmware my extender as mentioned is no longer connected to my router but produces a new SSID in the format "SSID" that I can then log in to using my original SSID's password.  Factory resets do no solve the issue.  Help is appreciated.

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Range Extender
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DexterJB
NETGEAR Moderator

Re: wifi discconect after firmware update

Hi @setrob06,

 

Welcome to the community!

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

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