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Forum Discussion

thatdude55's avatar
thatdude55
Aspirant
Mar 20, 2019

wifi extender

why is it that when i run a speed test on my phone while sitting right next to the extender i get 60 mbps download but i plug the extender into my computer with a cat 6 cable most of the time the test cant even be completed becacuse its so bad? 

 

i have the extender sitting right on top of my computer plugged in with a 14 foot cat 6 cable. wifi from extender is great actually very fast but not when plugged into the extender with a hard wire.

 

can anyone tell me why this is happening?

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Check the LAN cable between the EX and PC. Ensure it's of good quality. Swap out to test. 

    What is the Mfr and model# of the main host router the EX is connected too? 

    Are you sure your iphone is connected to the EX when speed testing? 

    What FW is loaded on the EX? 

    • thatdude55's avatar
      thatdude55
      Aspirant

      the LAN cable is brand new i tried a on older one i had laying around same thing. the main host router is the one that you get from xfinity and my phone is connected to the EX for sure the firmware is V1.0.1.78_1.0.140  should be the latest out

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Do you have a different PC to test with to compare?