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Initial Contributor
Posts: 1
Registered: ‎2011-02-12

Kindle connection problems

Computer illiterate needs help with getting his Kindle to connect to a NETGEAR WPN824v3.
Kindle asks for Password and will not accept it (I have ensure that it was case-sensitive)
Need help with NO jargon please.....Smiley Sad
Initial Contributor
Posts: 1
Registered: ‎2011-11-25

Re: Kindle connection problems

Just indicating I am having the same problem with a Kindle Fire. What am I missing here?
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Kindle connection problems

what encryption type and wireless mode is used in wireless setting to of the router .
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June Mizoguchi-
Initial Contributor
Posts: 3
Registered: ‎2012-01-01

Re: Kindle connection problems

I am having the same/similar issue with my Kindle Fire connecting to my RangeMax WPN824v3. The Kindle "sees" the network but doesn't connect. Signal strength is strong and I have no issues connecting two Microsoft OS laptops and an iPod Touch. Disconnected all devices thinking maybe there was a max number of devices restriction, but still no connection with the Kindle. I've also tried all the standard stuff: validated both router and Kindle have latest software/firmware; re-booted both devices multiple times; etc. I can connect the Kindle to a neighbor's open wireless network, so I disabled the security on my router and tried connecting. Still no luck.

Called Amazon support and they ended up punting to NetGear and telling me I needed to set a static IP on the router. Problem is I am a moron when it comes to networking and don't know how to do this. Also, since all my other devices connect just fine, I don't necessarily want to go messing with the router for fear my other devices will magically no longer connect. I work from home so connectivity is my life-blood. Does setting a static IP sound reasonable? If so, am I setting this on the router or on the Kindle device? The Kindle has a Static IP settings page that includes fields for IP address, Router, Subnet Mask, DNS 1, and DNS 2. Do I put the router's IP address, etc, into these fields? If so, where would I find this info on the router's config pages? Is this the information on the LAN Setup page? If this isn't the correct direction, then I'm stumped.

A bit more info on my router settings:

> Internet IP address is set dynamically from my ISP (Comcast)
> Channel is set to 11
> Mode is set to "b and g"
> Security is set to WPA-PSK [TKIP] + WPA2-PSK [AES] (Amazon recommends not using WEP)
> No sites are blocked
> Wireless Care Access Control is disabled (i.e., no MAC filtering)
> NAT Filtering is "Secured"

Thoughts? Thanks!
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Kindle connection problems

use different encryption type.

make sure look kindle model at kindle support and see what encryption are supported
VPN Case Study

VPNCASESTUDY.COM

"Our Second To None VPN Related Setup Case Study[/COLOR][/URL]

"One Stop Solution To Your Netgear VPN Connectivity"

*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]





June Mizoguchi-
Initial Contributor
Posts: 1
Registered: ‎2012-01-01

Re: Kindle connection problems

Amazon says the Kindle Fire supports Wireless Security WPA-PSK [TKIP] + WPA2-PSK. I have a NG Dualband Router Model WNDR4000 with latest firmare, but still have connection problems. The longest my Kindle Fire has been connected is about a minute.:mad:
Regular Contributor
Posts: 89,285
Registered: ‎2009-01-27

Re: Kindle connection problems

I would change to WPA only or WPA2 only and see

Without changing the setting in the router you would not able to find solutions.
VPN Case Study

VPNCASESTUDY.COM

"Our Second To None VPN Related Setup Case Study[/COLOR][/URL]

"One Stop Solution To Your Netgear VPN Connectivity"

*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]





June Mizoguchi-
Contributor
Posts: 21
Registered: ‎2011-12-31

Re: Kindle connection problems

jmizoguchi wrote:
what encryption type and wireless mode is used in wireless setting to of the router .


I am using no encryption type and the wireless mode is b/g.
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