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Unable to register router for genie remote access

N8NOE
Aspirant

Unable to register router for genie remote access

Hey there, I registered this router before it made it here and would like to have it available on Genie for iOS. It does NOT show on my Remote when logging in to "MyNetgear" from the Phone. I ASSUME it may have to be Removed so I can log-in and register that way? Can you help or can this be added somehow so I may get remote access to my system? I got this just for the Remote Monitor Features and have a X8 coming. THANKS for ANY help to get me into the Router.
Jeff-N8NOE

Model: WNDR4500|N900 Wireless Dual Band Gigabit Router|EOL
Message 1 of 8

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ElaineM
NETGEAR Employee Retired

Re: Unable to register router for genie remote access

The Genie Remote was introduced in the Nighthawk Router series. 

View solution in original post

Message 6 of 8

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ElaineM
NETGEAR Employee Retired

Re: Unable to register router for genie remote access

Welcome to the community, @N8NOE

 

WNDR4500 can't be access remotely through Remote Genie.

Your only option to access it remotely is through Remote Management feature. 

Message 2 of 8
N8NOE
Aspirant

Re: Unable to register router for genie remote access

Many Thanks, been killingmyself to get this UN-Registered, so that I could Register via Genie, figure thats why I could not use the iOS Genie..

I hope the coming Netgear X8 can... Getting it from a Friend, but should be fine here.

THANKS AGAIN..

Jeff-N8NOE

Message 3 of 8
ElaineM
NETGEAR Employee Retired

Re: Unable to register router for genie remote access

You're welcome. 

Is that the R8500? If it is then it'll work. 

Message 4 of 8
N8NOE
Aspirant

Re: Unable to register router for genie remote access

I Think?

NETGEAR R8500 NIGHTHAWK X8 AC5300  R8500-100NAS

 

But I Thought this one I had was like V2 or something also..

Message 5 of 8
ElaineM
NETGEAR Employee Retired

Re: Unable to register router for genie remote access

The Genie Remote was introduced in the Nighthawk Router series. 

Message 6 of 8
N8NOE
Aspirant

Re: Unable to register router for genie remote access

New to the Group, so Guess I should have Acceprted way before as solution>?... SORRY..

THANKS for the HELP a;so, VERY much appriciated. With DATA-CAPS on my internet now, I need to pay a lot of attention as they seem to think I was about DOUBLE the use of the limit, but for the last 8 Months I was WAY below it. Never looked until they kept sending allerts, now changing Routers and setup in here all together, BOTH to Track and make a More secure setup in here.

Message 7 of 8
ElaineM
NETGEAR Employee Retired

Re: Unable to register router for genie remote access

No worries. Hopefully, everything will work accordingly. 

Should you have anymore questions, just let us know. 

Message 8 of 8
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