Orbi WiFi 7 RBE973
Reply

Using Netgear N600 with Viasat Internet

PaulainTN
Follower

Using Netgear N600 with Viasat Internet

I am using Viasat as my internet provider.  My modem provided by them is dead.  So therefore I can't log into the IP to disable the modem.   I purchased a Netgear n900 this evening and obviously can't connect it with the Viasat modem since that modem is dead, right?   (( While I am computer savvy, I am not a techy when it comes to connection ))  I disconnected the Viasat equipment, connected the netgear and still can't connect.  HELP!

Model: C3700|N600 Cable Gateway Docsis 3.0
Message 1 of 3
antinode
Guru

Re: Using Netgear N600 with Viasat Internet

> Model: C3700|N600 Cable Gateway Docsis 3.0

 

   Is that accurate?  (Not "a Netgear n900"?)  Note that neither "N600"
nor "n900" is a model number.  Look at the product label.

 

> [...] My modem provided by them is dead. [...]

 

   Are you offering any clues as to what this "My modem provided by
them" is (other than "dead")?  Has it a maker and model number?

 

> [...] I disconnected the Viasat equipment, [...]

 

   What, exactly, was connected to what, exactly?

 

> [...] connected the netgear [...]

 

   What, exactly, did you connect to what, exactly?

Message 2 of 3
FURRYe38
Guru

Re: Using Netgear N600 with Viasat Internet

I would ask your ISP to see what modems are supported on there system. Some SAT ISP have and use specific modems for there system and services. 


@PaulainTN wrote:

I am using Viasat as my internet provider.  My modem provided by them is dead.  So therefore I can't log into the IP to disable the modem.   I purchased a Netgear n900 this evening and obviously can't connect it with the Viasat modem since that modem is dead, right?   (( While I am computer savvy, I am not a techy when it comes to connection ))  I disconnected the Viasat equipment, connected the netgear and still can't connect.  HELP!


 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1189 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7