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Forum Discussion
mikigolf
Nov 18, 2015Aspirant
WNDR3400v3 - wireless does not work
Bought in August 2015. Now after 90 days Was working fine until two days ago.
It works when I hook up the ethernet cable so it is not the internet connection.
I tried going into control pane...
michaelkenward
Nov 19, 2015Guru - Experienced User
The PC network adaptor deals with the LAN (wired) connection. Something else usually handles the wifi. Or is this network adaptor the wifi card in your PC?
One way to deal with driver issues is to remove all of the drivers in Device Manager, reboot the PC and let it find the drivers afresh.
Another option, have you visited the motherboard maker's website for new "chipset" drivers. These don't always show up in Windows update.
Then again, I am not sure what problem you are trying to solve.
The PC's wifi behaviour, and its drivers, will have no effect on the interaction between the WNDR3400 and a laptop.
Can you get at the web interface for the WNDR3400v3 using the LAN? If so, that should let you get into the WNDR3400 so that you can investigate the wifi settings.
mikigolf
Nov 20, 2015Aspirant
| Issues found iT APPEARS THAT I MUST UNINSTALL THE DRIVER AND REINSTALL. THE DOWNLOAD DI D NOT WORK. I WILL HAVE TO GO TO INTEL? | ||
Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC has a driver problem There is a problem with the driver for Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC. The driver needs to be reinstalled. | Not fixed | ![]() |
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Hardware changes might not have been detected | Detected | ![]() |
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| Potential issues that were checked | ||
Windows Update configured to never install drivers Driver updates aren't automatically installed when detected by Windows Update. | Issue not present |
Issues found | Detection details |
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There is a problem with the driver for Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC. The driver needs to be reinstalled. | |||||||||
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Potential issues that were checked | Detection details |
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Driver updates aren't automatically installed when detected by Windows Update. | ||||
Detection details |
- ElaineMNov 23, 2015NETGEAR Employee Retired
mikigolf Were you able to update the driver of your computer?
- mikigolfNov 23, 2015Aspirant
I will next try deleting the driver. Also, I have another computer that shows connected to netgear but I cannot connect to the internet. Microsoft indicates that another computer is using the same IP address. How do I change the IP address for that compter
- mikigolfNov 23, 2015Aspirant
Did not work. Will have to delete the driver if you think that deletion will work. Upgrade does not work
- mikigolfNov 23, 2015Aspirant
Decided to go to web and search for my Realtek driver. Found it and downloaded the new driver, which fixed the driver problem. Then I was able to see the wireless network.
Still could not connect, but removed access control and went into genie. Finally able to connect.
Thanks for all your help. After 35 years, sometimes I manage to find a solution
Would still like to set up my other computer. It works outside of my home but I can not connect to the internet without the wire.
- ElaineMNov 24, 2015NETGEAR Employee Retired
Thank you for the update!
Good to hear that you're connected now.
Have a great day!


