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2011-12-08 10:30 PM
2011-12-09 03:49 AM
2011-12-09 05:15 AM
have noticed when around 30minutes of inactivity goes by, we return to our PC and the Internet is 'down'. Its not the computers, mines a Win7 x64 i7 SP1 etc, hers is a Lion i5
2011-12-11 08:01 AM
2011-12-11 05:43 PM
2011-12-12 06:28 AM
Snoopytime wrote: Hey there, got my new 4500 around a month ago. last 2 weeks, my gf and I have noticed when around 30minutes of inactivity goes by, we return to our PC and the Internet is 'down'. Its not the computers, mines a Win7 x64 i7 SP1 etc, hers is a Lion i5 . . 2 totally different machines obviously with the same problem.
Its not the cable modem . . whocih is a DocSis3.0 Motorola.
The only thing that fixes it is powering down the 4500 from the power button on the back under the power cord for 3 seconds (or more) and rebooting it.
Then the internet reconnects right away.
Anyone else experience this? I know its not anything but the router since that is the only thing that changed and it doesnt do it when I swap in my old WNR3500.
Thanks, hopefully it gets fixed in the next firmware. At the moment I am rockin the new one (.7~) . . the problem happened before and after this firmware.
2011-12-12 06:33 PM
2011-12-13 06:54 AM
Snoopytime wrote: Hi there, I am having the problem with wired (ethernet) . . good new CAT6 short cables (6foot) straight from the machines into the 4500.
On a side note, last night I disabled "Disable IGMP Proxying" under the WAN SETUP page and I havent had the loss of connection yet in 24 hours.
I was looking for any obscure or proprietary oddball setting that could be kooking out a regular guy situation such as my own.
If you have the problem try unchecking that setting, it could be just a coiincidence, but so far it appears to help.
2011-12-14 12:11 AM
2011-12-14 04:15 AM
Snoopytime wrote: Here is the 'Help Function' description (built in to the router WNDR4500) :
Disable IGMP Proxying
The IGMP Proxying function lets a LAN PC to receive the multicast traffic it is interested in from the Internet. You can click this check box to disable the function if you do not need it.
No idea why this ought to affect anything, its the only thing I never heard of on the WAN setup page so I changed its status and the WAN dropout seems to have been resolved . . so far 48 hours no dropout since I unchecked it.
2011-12-14 02:43 PM
2011-12-20 01:19 PM
2011-12-20 03:56 PM
2011-12-20 07:48 PM
2011-12-21 04:58 AM
dsring wrote: Request the latest beta firmware from the Netgear service tech. I put in a service ticket with Netgear, and they ended up providing me a link to a .73 beta firmware that solved my disconnect issues.
2011-12-21 01:37 PM
Snoopytime wrote: how about . . someone who has a working link . . POSTS IT HERE!@?!?!??!?! lolol Merry Christmas!
2011-12-21 06:03 PM
2011-12-21 09:38 PM
whitesnake1 wrote: Just got the .73 firmware, and set everything back (Disable IGMP Proxying) and putting the dns back to getting from ISP.. Let see what happends in a few days.. If I loose Wan connection to the internet and the DNS entries get erased, it will back to the store on the 30th.. The only other thing that doesn't work is that on my Linksys E3000 use to pass-thru the Connection-specific DNS Suffix from the ISP to my machines.. the Netgear doesn't..
2011-12-21 09:47 PM
And Jmizoguchi, I hear what you are saying about the 'letter of the law' with respect to beta firmware, but it frustrates me greatly that we have to jump through endless hoops just get our $200 router to perform BASIC networking tasks (DHCP). Mine was purchased in late October so I can't get a refund from the vendor and Netgear hasn't even acknowledged this 'glitch/feature'. If a person is having these issues and took the time to post their experiences, then they SHOULD be able to try the beta firmware no matter where it came from...If Netgear is so worried about this beta-release protocol then maybe they should concentrate on delivering a working product.