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2020-03-23
08:24 AM
Having trouble using Zoom video calling. Distant users say my video looks good, but video of other particiapants on my screen freezes most of the time. Audio is good. Sometimes I get a me...
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Show results in replies (5)
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My Zoom was showing a near 100% audio packet loss (sending) while the receiving was working fine. W...
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It sounds like you are doing all of the "reasonable" trial and error steps. And trying Wired versus...
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For anyone still following this, I am having the same issue, but checking "Disable SIP ALG" did not...
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Thanks for your detailed thoughts on this and the many solutions you tried. I have also tried with ...
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I saw some suggestions in FAQs and turned off QOS and a few other settings. My speed tests jumped u...
2020-04-08
09:56 AM
Looking to upgrade to Orbi Wifi 6 Mesh system. Our house is about 3,000 square feet. 45-50 devices roughly. Family of 6. I have trouble getting a good signal in my garage where I w...
Show results in replies (5)
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Been using this for over a week now and performance is good. Not sure what I am missing out o...
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Correct. Even Orbi AC would work well for you. @GumNMyHair wrote: This is super hel...
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I have installed the 4200. I saw the price and then with the 10% netgear discount I would give it a...
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This is super helpful - thanks for the details. Mind a dumb question? I'm not a "techie...
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Glad it's working well for you. Please mark your thread as solved so others will know. ...
2020-03-18
03:01 PM
2 Kudos
This procedure should be performed AFTER you have successfully installed the ORBI router and satellite per Netgear installation instructions. Make sure you have a laptop or a computer that you ...
2020-04-18
08:10 AM
I just updated my Orbi RBR50 router to the latest (as of 04/18/20) firware version, 2.5.1.8. When it was done, orbilogin.com indicated that my satellites, all RBS50, were all updated to 2.5.1.16. The...
Show results in replies (9)
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NG sometimes pushes FW udpates before they post them on the web site. @crvance003 wro...
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Hmmm, opening the webpage shows 2.5.1.16, so again it looks like a secret update. Using PuTTY to t...
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Like fw 2.5.1.8 was appearing and a couple of days later disapearing. Made me question what was goi...
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@crvance003 wrote: I just updated my Orbi RBR50 router to the latest (as of 04/18/20) firwar...
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FYI, there is a v2.5.1.16 firmware release in beta. However, it should not have been released to an...
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FWIW it seems whatever updated firmware was available has been pulled again. I am on V2.3.5.3...
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The Android App is currently broken for changing device icons, but for me it allows changing the de...
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The best policy is to do nothing If your system needs an update Netgear will push it...
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May I ask what firmware revision you have installed?
2020-04-22
02:07 AM
1 Kudo
I was transitioned to work from home so I was able to finally notice this, but my 5Ghz connection on my router occasionally drops. During the course of my 9-10 hour shift, the connection drops around...
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Show results in replies (9)
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the general agreed upon decent firmware for the R7000 is 1.0.9.42. the recently released version i...
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@rpzky8 Well this isn't really going to help you any, but welcome to the club of all of those...
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Hi all and our friends at Netgear - Has there been any progress made on fixing the firmware. I boug...
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@rpzky8 @stelthlion68 Clearly I'm pleased for you both that rolling back to v.42 appears...
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I'm in the US. Yes, out of the box (ordered directly from Netgear) with v.88, failed on 5g wi...
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@ArtD3 I can't fault you. I too would have done exactly the same had I had the same issues. ...
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@ArtD3 I wish I could've tested it extensively when I first got it, but I didn't have crazy di...
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Yes, security is a consideration. Then again, if the router doesn't work, you are secure. Yes...
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@lkuhn They'll be some who won't believe there will be some sort of hardware differences. You...
2020-04-02
10:32 AM
3 Kudos
It's been a while but finally NG has released a new firmware for R7000! R7000 Firmware V1.0.11.100_10.2.100 Download: https://kb.netgear.com/000061805/R7000-Firmware-Ve...
Show results in replies (9)
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Please make sure you reboot your router before updating to this firmware. Various sec...
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Ok, so I took the plunge and I've successfully installed the latest firmware 1.0.11.100 I ...
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Wow. Netgear hasn't removed a useful feature to make way for something it can charge for.
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Thats a bit over the top don't you think? To each their own I guess.
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The only reason I disabled WiFi prior to carrying out the update, was because I had around 15 devic...
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Netgear's instruction for the firmware are quite clear, reboot before upgrading the firmware, nothi...
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microchip8, Well some have claimed it works for them..... ignore it and carry on with the issue i...
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I hear ya.... I just rebotted it, updated via wifi, performed a reset withing the we...
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Has anyone observed if this fixes the R7000 5g dropping connection issue in .88? I rolled b...
2020-03-04
12:51 PM
Is there a comparison chart somewhere that would show me the difference between the AX5700 and AX6000 models? I ordered it from CostCo not realizing there were two different models, and I don't...
Show results in replies (6)
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Mostly explained over there ref. the RAX80 (retail) vs. the RAX75 (e.g Costco) already. Th...
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Check the bottom of the spec sheets on NG support site for each RBK840 and RBK850. I believe they a...
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peripherally related - does anyone know if it's possible to purchase a single AX5700 satellite so t...
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He @meritagesue wrote: Is there a comparison chart somewhere that would show me the diffe...
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do you think there is a noticable difference between the WiFi6 and the older Model RBK53S-10...
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@meritagesue wrote: do you think there is a noticable difference between the WiFi6 and the o...
2019-06-28
12:15 AM
6 Kudos
Hello Orbi Community, I am sure a lot of you use a Ring Video Doorbell, Ring Spotlight Cam, Ring Floodlight Cam, etc. on your Orbi network. I have seen a good majority of Orbi users that hav...
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Show results in replies (8)
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Hello everyone, There has been a lot that has happened since the last time I wrote.... so ...
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Hello. Would this configuration hinder the performance of the Orbi and its impact on other smart ho...
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@Drewmama, are those Ring devices your experiencing trouble with still connected to a satellite? If...
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@Rrgirgis- my Ring doorbell is hardwired.
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@DorkiOrbiFW - The ring doorbell (1st generation ring doorbell - hardwired power) is/w...
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hey drewmama, i understand you have the doorbell v1 and you have it hardwired to a power source....
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Thank you for this. After doing the steps, it didn't work so I unplugged my Echo show for a bit, re...
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Just signed up to say thanks! Followed the instructions and everything has been stable since. Not ...
2019-10-22
02:53 AM
Does anyone have any details on this new firmware upgrade?
Show results in replies (8)
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Release Notes: [Bug Fix] Fixes issues with the Apple HomeKit connectivity. [Bug Fix] Fixes the w...
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@Blanca_O wrote: Hi, All, We are currently looking into this issue. We will g...
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Did you separate the SSIDs? This isn't supported on any FW version. I factory reset my RBK50...
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@dnonnema wrote: I applied this firmware update today. Took about 3 minutes, no probl...
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It's just a new bug with the new detection feature. NG is aware of it and hopefully will fix it.&nb...
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@FURRYe38 wrote: @porlockweir wrote: Installed this update yesterday, and then spen...
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As well for me it changed my settings in the portal and on the iOS apps. When I try to change it, ...
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My guess is that you can do a "Manual" firmware install to go back to 2.3.5.30. Just download...
2018-09-24
10:29 AM
My R7000 has stopped broadcasting the 5g network on all my 5g capable devices. 5g Light on router is lit solidly ( not blinking) but network is no where to be found to connect to. I noticed this with...
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