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2022-05-06
03:21 PM
14 Kudos
Today my internet connection suddenly dropped while I was working. Upon troubleshooting, I found that the Orbi app, and 192.168.1.1 from my PC, are both no longer working. The app says "We can't find...
Show results in replies (8)
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**Updated 5/21/2022 at 2:00 PM Pacific Time Hello Orbi Family! Thank yo...
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I did a factory reset. That got orbilogin.com to work again, but not the app. I downloa...
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I am in the same situation. Let us know how the factory reset works out
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Looks like there was a recent firmware update https://community.netgear.com/t5/Orbi-WiFi-6-AX-...
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For those who did the factory reset, did it also get the app working again? And 192.168.1.1?  ...
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Exactly the same situation. WiFi works, but have zero access to router.
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The same thing has happened to me today. My internet connection was being unreliable, so I went to ...
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Same here. Web interface is not working today. Did several reboots without any luck. Factory reset...
2021-12-14
10:46 AM
Has Netgear GS748TS been affected by Log4J? Where can I find information on which products are affected? Thanks,
2022-03-27
06:02 AM
Hi - as of today I have started to get this error message in all my browsers and from a couple of PC's so I assume is an issue with my ReadyNas. I can't find a way round - up until today I could igno...
2021-12-02
04:32 PM
2 Kudos
Nighthawk X4S D7800 - SOS and ROC updates - NETGEAR Communities We need to update our Nighthawk's...any one have any idea how and where? Only purchased this year and was not cheap. Not k...
Show results in replies (7)
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The D6220, D7000v1 and D6400 supports SOS, ROC and SRA and these features are enabled by default ju...
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Hi, Harvey Norman let me know when checking with Netgear, that there is a built in something ...
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@Adamk456 wrote: Any advise on how to get around this? Any help would be greatly a...
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I received the below email from NetGear last week re D7800: Apologies for the delay. ...
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@kfelsche wrote: As the modem/router was sold as NBN compatible, I wonder if owners can cla...
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Hi, I have made the choice now to purchase two cheap modems that will function with th...
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@HerRae wrote: "You can contact the manufacturer of your current VDSL modem and check wheth...
2022-04-27
01:02 PM
1 Kudo
RAX200 is connected to WAN Fibre NIC WAN IP and DNS provided by ISP The RAX200 appears to provide *its own IP address* as the DNS server to all clients on the LAN (about 60 in total, mixture of w...
Show results in replies (9)
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I was able to roll back the routers firmware to V1.0.5.132_1.0.69 which has somewhat helped. ...
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Did you setup the custom dns in the router instead of the providers dns? And do it in both the ip...
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@hcornea wrote: RAX200 is connected to WAN Fibre NIC WAN IP and DNS provided by ISP The R...
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@Altsai wrote: @hcornea wrote: RAX200 is connected to WAN Fibre NIC WAN IP and DNS...
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yes currently on V1.0.6.138_1.0.76
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Im also having the same issue. only started occurring this morning.
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Also running latest firmware.
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I just wanted to add another voice to this thread. The thread post details exactly the same p...
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Thanks. I’ll give this a go when I get home.
2021-02-02
06:18 PM
2 Kudos
After doing an update, 1 of 2 satellites wont connect. Tried customer support, but no help there. System is less than 30 days old and was functioning great until the update. App shows zer...
Show results in replies (8)
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You need to update the MS before updating the MR. Keep this in mind for future updates. Wha...
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I am having the same issue. The phone app said there was a firmware update - so I allowed it ...
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One satellite keeps failing and disconnects. It is not so far away from the main unit but keeps fai...
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In my case the MR60 MS60 V1.0.6.110 software upgrade made one of my two MS60 satellites only ***app...
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I think you dispute those charges with the credit card company.
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Ditch the nighthawk. I had stable connectivity for about a day but then it’s been bad for two weeks...
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Same with me. I just got off the phone and they would be happy to help after their defectivel...
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I have had same issue lately. I tried almost everything but finally I was able to fix it by downgra...
2022-04-28
11:27 AM
2 Kudos
Yesterday my app all of a sudden couldnt locate my RB50 router but could locate the 2 satellites. Got the grey light for router and green for satellites. I could also see all of my devices and intern...
Show results in replies (8)
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FYI for Apple device users; https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications...
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I have the same issue. I have the Orbi RBR750. I am connected to the internet, but can’t connect to...
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The phone/tablet running the Orbi app is connected to the Orbi primary WiFi network, correct? (not ...
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Are you on iOS? If so, make sure icloud relay, random ip/mac is disabled. Those can cause c...
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Yes, I'm connected to my primary network not the guest wifi. I'll try and add the app to my iPad.
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I'm on iOS. I saw that from a previous post and have disabled the icloud relay but that didn't make...
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Same here, have you tried a factory reset and reinstall? I'm debating now whether or not to try it.
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I have not tried factory reset. If you do, please post results. thanks
2022-04-12
04:52 AM
18 Kudos
Good day NETGEAR COMMUNITY ! , First of all, We are in big trouble because a lot of people In Middle East They didn't get the new update : Model: MR5100-1Z1MES Firmware Version :...
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Show results in replies (9)
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UPDATE: After contact with Zain KW, and give them the router, they finally update It to latest f...
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I have the same problem with the same router, the (check the attached image), the seller is not coo...
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I have the same issue. My device has an old firmware version and it can not find the latest firmwar...
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Hi @Blanca_O ! , Thank you for response. By the way, I have 2 Routers ...
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me too i have the same issue, unfortunately no update has been pushed regionally, hopefully Netgea...
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Hi, All, Welcome to NETGEAR Community! Let me check on this. We will provid...
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I have the same problem with M5 5100 from Zain, the update 10.28.02.00
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Hi, All, I got an update from the product team. There are two different FWs for MR...
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Hi @Blanca_O ! , I have a question, what you mean by 4GB - 8GB memory ? Ram or storage ? Regard...
2022-04-25
08:42 PM
I'm having some pretty bad luck with a couple aging Readynas Pro Pioneer. One is very likely dead. The other is in a bad way. I haven't totally given up on it yet and will try my best with the help f...
Show results in replies (9)
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Just a quick note to close the loop on this thread. The "stone dead" RN lives on... It was bad m...
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So what are the symptoms of the two NAS? The usual culprit is the power supply. They're...
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Tech Support Mode? I mean I know it exists, I've seen the boot menu option. And I understand that I...
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Thanks very much, that's helpful and a good reference. I returned home early from work travel a lit...
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Yep, totally understand that the data is spanned across the drives and they all need to be online a...
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I think the next thing to do if you want to try and troubleshoot the non-functional NAS is to insta...
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Anyone have a pinout for the IDC15 VGA header on the motherboard they care to share or link to? I'm...
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Perfect, thank you. I had a heck of a time finding the motherboard side pinout, so that link is the...
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I'm keen to forgive and forget. I jammed the new disk in and did a factory reset, just waiting for ...
2022-05-08
06:52 AM
1 Kudo
I can't connect to my router through 10.0.0.1 or the orbi app. The router appears to be working perfectly fine as regard to devices connecting to it for internet. I have done a couple of power cycles...
Show results in replies (9)
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I have the RBR753 and the reset worked. It sounds like you cannot change anyting when you ...
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I am also experiencing this symptom. Internet woks but can't access admin via URL or Orbi app...
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Also tried wired and wireless connections.
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I did see a tip to make certain that you are not on the GUEST network. I don't have GUEST set...
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Did you reset the router and setup from scratch with a wried PC and web browser connected at 192.16...
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these are my notes after contacting support. Of course because i bought this 4 months ago pointing ...
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Robert, thanks for posting the steps! Does anybody know if Orbi updates its firmware autom...
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Robert, good idea. I like having security updates on auto pilot but net gear is known for buggy fir...
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Same here, trying to give access to a new device and cannot access the Orbi router. Tried pow...