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RBR850 We can't find your Orbi

by Luminary nortakales in Orbi App
‎2022-05-06 03:21 PM
17 Kudos
‎2022-05-06 03:21 PM
17 Kudos
Today my internet connection suddenly dropped while I was working. Upon troubleshooting, I found that the Orbi app, and 192.168.1.1 from my PC, are both no longer working. The app says "We can't find...
Show results in replies (8)
  • **Updated 5/25/2022 at 12:00 PM Pacific Time   Hello Orbi Family!    Thank y...
  • The same thing has happened to me today. My internet connection was being unreliable, so I went to ...
  • Exactly the same situation. WiFi works, but have zero access to router.
  • Same here. Web interface is not working today. Did several reboots without any luck. Factory reset...
  • Looks like there was a recent firmware update https://community.netgear.com/t5/Orbi-WiFi-6-AX-...
  • It doesnt work. I have the same problem… install orbi app in my ipad and the problem Continues. Wif...
  • I did a factory reset.  That got orbilogin.com to work again, but not the app.  I downloa...
  • I am in the same situation. Let us know how the factory reset works out

Orbi Pro SXR30 SXS30 wired backhaul

by Luminary ColdFire3000 in Orbi Pro - WiFi for Small Business
‎2022-06-06 02:38 PM
‎2022-06-06 02:38 PM
I have a brand new Orbi setup and having nothing but issues with it. My setup is: Downstairs Virgin router->switch with SXR 30 plugged into it Switch->cat5 cable through ceiling to middle fl...
Show results in replies (8)
  • I didn't do anything differently in terms of config, except that I did it all using the web interfa...
  • p.s. It's probably a good idea to identify the specific brand/model of switches in the network. T...
  • Sorry, that was an oversight in the explanation. It is actually   Downstairs Virgin router...
  • The setup is as per diagram 3 in the link, but with an extra switch between the router and the SXS....
  • Diagram of how I would like it setup
  • Good to know I am not insane then! FW is 4.2.0.122 If you have a minute, can you please confirm a...
  • I might finally be getting somewhere. After a lot of messing I decided to reset the system and star...

The client and server don't support a common SSL p...

by Luminary straff in New ReadyNAS Users & General Discussion
‎2022-03-27 06:02 AM
‎2022-03-27 06:02 AM
Hi - as of today I have started to get this error message in all my browsers and from a couple of PC's so I assume is an issue with my ReadyNas. I can't find a way round - up until today I could igno...
Show results in replies (2)
  • Doesn't anyone ever read the forum before posting the 20th message on exactly the same issue? ...
  • Thanks sandshark... I did do a search but this was new to me and only just kicked in and thought ma...

Enable Email Logging and Router Reboots

by Guru FURRYe38 Guru in Orbi WiFi 6 (AX) and WiFi 6E (AXE)
‎2022-06-12 08:58 AM
2 Kudos
‎2022-06-12 08:58 AM
2 Kudos
NOTICE: For ANY users seeing mysterious reboots of there 7 or 8 series RBR routers rebooting at random or at specific time frames, we'd like to ask you to enable Email Logging of the RBR and config...
Show results in replies (9)
  • Ok, enabling email logs seems to help stop the RBR mysterious rebooting. Mines been online for 4+ d...
  • With in the Google profile account under Security and Privacy I believe. Should be in same section ...
  • FURRYe38: Thanks for continuing to support us at this level. Enabling e-mail logging has corrected...
  • Any ideas when Netgear will fix this?  
  • I set it up with a non-gmail email account, because I honestly can’t tolerate another day of this r...
  • I just enabled this today, however I was on an almost every 12 hour random reboot schedule for week...
  • I've not used email notifications for my Orbi systems. Until it was suggested to try this.  ...
  • Is it common to get multiple emails if only setup for a daily email of logs when no reboot occurred...
  • @cdp1276    It is common to get "off-schedule" E-Mails of the logs when scheduled for d...

Orbi App completely not working

by Luminary elufkin in Orbi App
‎2022-04-28 11:27 AM
2 Kudos
‎2022-04-28 11:27 AM
2 Kudos
Yesterday my app all of a sudden couldnt locate my RB50 router but could locate the 2 satellites. Got the grey light for router and green for satellites. I could also see all of my devices and intern...
Show results in replies (8)
  • FYI for Apple device users; https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications...
  • The phone/tablet running the Orbi app is connected to the Orbi primary WiFi network, correct? (not ...
  • Are you on iOS? If so, make sure icloud relay, random ip/mac is disabled.  Those can cause c...
  • I have the same issue. I have the Orbi RBR750. I am connected to the internet, but can’t connect to...
  • Yes, I'm connected to my primary network not the guest wifi. I'll try and add the app to my iPad.
  • I'm on iOS. I saw that from a previous post and have disabled the icloud relay but that didn't make...
  • Not sure why it wasn’t there before but it is there.
  • Have you disabled WiFi Private IP address and Limit IP Address Tracking on any Apple Devices? ...

"Unusual" Runtime termination error message

by Luminary RBLampert in WiFi Adapters
‎2022-07-21 02:18 PM
‎2022-07-21 02:18 PM
I've started getting the error message in the attached image when I start my computer. Everything seems to be working properly, though. I'm running 64 bit Windows 10. Is this something I need to be c...
Show results in replies (2)
  • Fetch the "latest" drivers from WNA3100 Software Version 2.2.0.4 (Supports Win8/8.1), uninstall the...
  • Got it! Thanks again.

MR60 Satellite won't connect

by Luminary aandmhill in Nighthawk Mesh System
‎2021-02-02 06:18 PM
2 Kudos
‎2021-02-02 06:18 PM
2 Kudos
After doing an update, 1 of 2 satellites wont connect.  Tried customer support, but no help there.  System is less than 30 days old and was functioning great until the update. App shows zer...
Show results in replies (8)
  • You need to update the MS before updating the MR. Keep this in mind for future updates.  Wha...
  • One satellite keeps failing and disconnects. It is not so far away from the main unit but keeps fai...
  • In my case the MR60 MS60 V1.0.6.110 software upgrade made one of my two MS60 satellites only ***app...
  • I think you dispute those charges with the credit card company.
  • Ditch the nighthawk. I had stable connectivity for about a day but then it’s been bad for two weeks...
  • Same with me.  I just got off the phone and they would be happy to help after their defectivel...
  • I have had same issue lately. I tried almost everything but finally I was able to fix it by downgra...
  • I have contacted Netgear tech support about this issue, which is that satellites do not appear afte...

SXK80: Allow Specific Client/s across VLAN

by Luminary GMoGoody8 Luminary in Orbi Pro - WiFi for Small Business
‎2021-11-08 05:51 AM
1 Kudo
‎2021-11-08 05:51 AM
1 Kudo
I have the SXK80 for my home since I really wanted the VLAN feature set and especially network isolation between my main LAN and IoT.  I know in the settings I can disable network isolation c...
Show results in replies (5)
  • @BruceGuo it's actually pretty amazing. From my tests, I can keep network isolation on for the...
  • We hope you to report problem before we officially release it.
  • Are there plans to continue support for this? I haven’t seen any mention in 4.x release notes.
  • I also wanted to have the ability to use my phone to connect to IoT devices so I installed the beta...
  • @BruceGuo was there supposed to be a posted FW or were you asking if my current FW works and suppor...

RAX120 V2 Constant Random Reboots

by Luminary derekcannady in Nighthawk Routers with WiFi 6 (AX) and WiFi 6E (AXE)
‎2021-12-23 11:25 AM
4 Kudos
‎2021-12-23 11:25 AM
4 Kudos
The router reboots  frequently sometimes every 30 minutes. I have noticed that the router reboots under heavy system load of +50% on the processor.  The only way I have been able to dr...
Show results in replies (8)
  • Installed beta firmware 1.2.3.33 on it and then turn fan on in debug.htm. Just check mark it , don’...
  • I made this suggestion. You can set it to "always on" in the router debug page at 192.168.1.1/debug...
  • A couple things.  1. the built in speedtest on the router isn't the most accurate. we usuall...
  • Laptop cooling fans are not very powerful nor do they have speed control as the one I posted does. ...
  • I mean off the surface of the stand itself. The fan I posted has feet that actually hold the router...
  • Hi, I am currently running a beta firmware provided by Netgear (V1.2.3.33-0315). The router is conn...
  • Fan "Always on" started working for me when I reflashed firmware. I did first back up my router set...
  • @doctorcito wrote: Hi, I am currently running a beta firmware provided by Netgear (V1.2.3.33-...

Orbi 6e cannot connect to Starlink

by Luminary Caprice24 in Orbi WiFi 6 (AX) and WiFi 6E (AXE)
‎2022-05-13 10:06 PM
1 Kudo
‎2022-05-13 10:06 PM
1 Kudo
Well I wasn't able to get the Orbi 960 to get an Internet connection with Starlink V2, using the Starlink Ethernet adapter, so have filed a trouble ticket with Netgear. The unit is getting an IP addr...
Show results in replies (9)
  • I just purchased the orbi 6e and tried to get ot to work with my starlink gen2 and had the same exa...
  • I'm currently having the same issue. Did you come across a fix? I saw the post about a network swit...
  • @Caprice24 wrote: Just guessing since we're grasping at straws here -- Could it be ...
  • Ok, NG has said that since this is a StarLink issue, try setting a static route on the RBR for 192....
  • This is a generic picture from the internet of the adapter. I'm not certain what it is rated at or ...
  • Even trying the Static Route configuration that was mentioned? 
  • I had the same problem.  I bought this https://www.bestbuy.com/site/netgear-8-port-10-100...
  • Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off...
  • This RBRE960 owner seems to have it working with Starlink; https://www.reddit.com/r/Starlink/c...
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