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Netgear R7000 USB External Hard Drive Issue

Help.  I have an R7000 (bought in Nov 2015) that worked just fine with a USB Drive - Seagate Expansion Desktop Drive 5TB.  It stopped working while on vacation a month ago.  I've updated firmware to V1.0.9.12_1.2.23.  Still same issue.  I've tried different USB 3.0 cables in both the USB 2.0 and 3.0 ports.  I've tried a different Seagate Expansion Poertable Drive 1TB with both cables.  Still same issue.  Both druves read/write just fine when connected to a computer or another router.  I do not have a ReadyShare Account and do not want one.  Are there any fixes?  Thanks, Ross

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
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