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Jeff837
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Nearby device will not connect to satellite

I have the main router on Floor 1, and the satellite on Floor 2, which is 5 feet from the front door.  I have installed a Ring Doorbell on the front door.  However, it only connects directly to the router a floor away, rather than to the satellite a few feet away (as shown in the Attached Devices screen).  Yet the doorbell often reports poor network connectivity.

 

Why is it doing this?

 

How can I force the Ring Doorbell to connect to the nearby satellite?

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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