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This NETGEAR device is already registered to another account


I got this message when I tried enable remote management on the netgear nightawk app on my iphone 7. I bought router brand new from the store and I don't recall registering this router previously. Any Suggestions ? s/n 4E81587WA15FD thx in advance

Model: R6900|Nighthawk AC1900 Smart WiFi Router
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