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Daniel-UK
Apprentice

My answers to security questions are correct but are not accepted

I forgot my password, after entering the SN then the security questions appear... and when I put the 100% correct answers then I receive a message saying "The information you entered does not match what is saved on the router. Please enter it again.".

 

I see few posts saying there is a bug 😞

 

Does anyone have a solution other than factory reset?

 

I can access to the router with the iPhone app that however is totally useless... 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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