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I cannot log into my advanced settings on my Orbo RBR50 .. i cant remember my username and password

Good Morning.


I tried to log into the sytem using and cannot get past the user name and password.  I have tried all the combinations i would have used when setting it up. After a few failed attempts it defaults to the 2 question verififcation of which i should easily know the answers to and yet even after i put in the correct answers i am still not permited to go beyond that point.  I have tried all the answers with both capital letters and without.  it doesnt give me the option to reset by email.... please help... i do not want to do a hard reset as i have my house connected to 30+ smart devices.

Model: RBK53|Orbi AC3000 Tri-band WiFi System, RBR50|Orbi AC3000 Tri-band WiFi Router
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