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nettyson
Aspirant

Can't get wif to closely match internet plan

Modem: NETGEAR Cable Modem CM700

Router: NETGEAR Nighthawk Smart WiFi Router (R6900P)

 

Currently I have Xfinity 600 Mbps plan (75 MBps). I am getting wifi download speeds of 220 Mbps on average. Expectantly I do get 680 Mbps via Ethernet, so even though the cap for the CM700 says 500 Mbps download speed on Amazon, it does exceed that threshold rather significantly.

 

Previously my internet plan was Xfinity 200 Mbps and I was getting consistent 210 Mbps on wireless connection. But having 600 Mbps made no difference and the router is stated to have twice the capabilities I am aiming for (albeit lab conditions), so there should be plenty of leeway.

 

I've been through two phone calls and resets with Xfinity IT Specialists and it has not changed my wifi one bit. I've even done a factory reset on the router (7 seconds on the reset button) and no change. I did the factory reset on my own and not with a specialist with Netgear, because it's impossible for me to reach anyone at Netgear.

 

Even though I believe I've done my due diligence, if there's something I could do that I need to be aware of then I'd appreciate it very much. And if this is normal behaviour, can I get clarifications on why the wireless speeds for the R6900P are labeled as twice the digits I am trying to achieve?

Model: R6900P|Nighthawk AC1900 Smart WiFi Dual Band Gigabit Router
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