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Cannot disable Netgear Armor

Cannot disable Netgear Armor in Orbi App.


Error message: "process is taking too long (more than 60 secs), Try again!!"


This is very frustrating, because its preventing me from getting tasks done online.


I've looked at other threads to no avail. People have mentioned reseting the router, but for me that is not an option. 


Could use some support. 



Model: RBK53|Orbi AC3000 Tri-band WiFi System
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