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Kelitk79
Aspirant

CBK752 frequent drops and loss of Internet

I recently upgrade to the brand new Orbi CBK752 Cable Modem/router and Mesh Router. I previously had a surfboard Docsis 3.1 modem and linksys ea9300 router. Living in a two story house I found myself without connections in my furthers bedrooms. Upgrade to the Orbi was something I wanted to do for awhile. With my old system I never if ever experienced drops with my kids Xbox(s) or my PC all on the second story. 

 

Two days ago I upgraded to the Orbi and have had at least 5 or more drops with my kids Xbox(s) and 3 times on my PC. I've had at least 3 times where the network drops and states there is no Internet. I did some minor research and changed the CTS/RTS Threshold to 2347 but that didn't seem to help much. My Event log shows some warning/critical errors that I don't understand. For $600 system I shouldn't be having to deal with this when my previous setup worked fine minutes the distance the network reached. Any help would be great.

 

 

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