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SrDocDiva
Aspirant

Unable to log into http://192.168.100.1 because "Your connection to this site is not private"

I've searched through this community and haven't found a solution that works for me. I saw that a few people (such as, @tmbrwolf ) have had the same problem which was solved by resetting the modem - I've tried that, but it didn't change anything.  Can someone please help (ATTENTION NETGEAR, this is your product!)Thank you in advance.


- I just purchased a brand new CM1200 cable modem the other day.
- My desktop PC (Windows 10) is attached directly to the modem via an ethernet cable (at this point there's no wifi router in my setup).
- This modem has been activated with Xfinity and I do have internet connectivity [hence, I can post this message here].


Per the User's Manual for the CM1200 modem, under Chapter 2, "Manage Your Network" -> "Log In to the Cable Modem" -- it says the following;

[These instructions can also be found here:
https://kb.netgear.com/000059644/How-do-I-log-in-to-my-NETGEAR-cable-modem]

To log in to the cable modem:
1. Connect a computer to your cable modem.
You can connect a computer to your cable modem using the following methods:
• Connect a computer to your cable modem using an Ethernet connection.<-- I'M USING THIS OPTION
• Connect a WiFi router to your cable modem using an Ethernet connection, and
then connect a computer to your router using a WiFi or Ethernet connection.
2. Launch a web browser. <-- I'VE TRIED DIFFERENT BROWSERS; CHROME, MICROSOFT EDGE, AND INTERNET EXPLORER
3. Enter http://192.168.100.1.
A login window opens.
4. Enter the admin user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays. <-- THIS NEVER DISPLAYS! 

 

I CANNOT GET PAST THE LOGIN WINDOW. THE MESSAGE ON THE LOGIN WINDOW SAYS, "Your connection to this site is not private".  CLICKING ON THE "Sign in" BUTTON MERELY REFRESHES THIS WINDOW.

NoSignIn.jpg

WHEN I CLICK ON THE "Cancel" BUTTON, I GET "HTTP 401 Unauthorized".


I've tried pushing the RESET on the modem - with the coax cable disconnected as well as with it connected (as per @tmbrwolf
And, as noted above, I've tried different browsers.
I get the same result.

No joy.

Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem
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