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Re: Nighthawk r7000p is not connecting

@moobecker wrote:

Thanks for the questions.  I'm not sure I have good answers...

What firmware is on the router?  - not sure?  Nothing has changed.----Might be if auto-updates is on. 

What modem/gateway is it connected to?  Comtrend NexusLink (I know this is working fine)----and it could be working perfect. But we'd like the model because sometimes a double nat can cause this issue. 

What are the led's on the router doing?  The Two left (most) lights are white----None of the rest are on? Do you have anything connected to the router via ethernet? Those 2 icons are power and internet. White on internet tends to indicate its connected. But your 2.4ghz/5ghz leds are off. And if you have nothing hardwired into it, maybe the wifi on/off button got hit and shut off the wifi. Push and hold it for 2 seconds. (2nd from the right led/button)

Are you able to access the router's gui? Not sure what gui is?---thats access the router through the browser and not using the app. 


Are any of my responses helpful?



Current setup: CAX80->Trendnet TEG-S380->GS716T-> RBK752->pi-hole
1.4gig download/50mbps upload
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