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Hello,
Is there anybody facing a problem during setting up Ring Doorbell 2nd Gen?
My Router model is C6300v2 and I could not make my Ring Doorbell 2nd Gen setup successfully.
It is always giving an "There is an internet connectivity problem in your wifi" at the end of the setup process.
When I tried to set it up with a mobile phone hotspot set up is successfully completed and doorbell is working properly.
I contacted the Netgear support and tried these suggested configuration changes(which did not work):
- Changed the Wifi(tht is going to be used by doorbell) channel to 6 then 11.
- Reset the modem
- DMZ the mobile phone IP which has the Ring App that is used for setting up the Ring Doorbell.
- Create a guest wifi network and try to use that guest wifi for setting up the Ring doorbell.
The configuration change that I could not apply due to ISP limitations is:
- Change the DNS address to 8.8.8.8.
If you face this issue, will you suggest any other configuration change please?
I also contacted my ISP Provider but they did not come up with a solution.
Thanks & Regards.
