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Netgear Armor - "Failed to subscribe"

I'm trying to activate Netgear Armor, but am getting the same message as many here: "Failed to subscribe". Tried contacting Netgear chat, but apparently the high pricetag of this router affords buyers a mere 90 days of free chat support. Wow. 

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
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