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Neosegauk
Tutor

"Unknown error occured" Armor Orbi RBK852

Hi There,

I just got my NETGEAR WiFi 6 Orbi
AX6000 WiFi 6 Whole Home Mesh WiFi System (RBK852) system. I set up everything up using the Orbi app. All was going well and I activated the 30 day free trial of Armor, I used the wrong email address in my netgear sign up so changed it via netgear.com. When I re logged into the Orbi app using the corrected email address and try and open Armor I get "Unknown error occured". I've tried logging into https://armor.netgear.com/ and I can see my router, it's also showing my new email addresand it looks fine yet I can't access it in the Orbi app.

I've tried restarting the router, resetting via the pinhole and to no avail. I've even tried enabling and disabling Anywhere access in settings but no change.

Anyone had this and fixed it?
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