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Re: Smart Parental Controls Failing to activate

Hello @cashchris2005 ,


Thank you for sharing your experience with the NETGEAR Smart Parental Controls (SPC) service. We have received a handful of reports similar to yours and have been able to implement a patch for this issue. Will you please try to activate the SPC service again and let us know if the issue persists?


Steps to enable Smart Parental Controls (SPC): 

  1. Log into the Orbi or Nighthawk app depending on which model router you have 
  2. Locate and tap on the Parental Controls tile
  3. Swipe option to Enable Smart Parental Controls


Please let us know if the issue persists.


Kind Regards,


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