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Ports won't open. RAX45

Hi all. I am trying to do port forwarding on my new router. The router we took out had this port forwarded and was letting the traffic in but was restarting constantly so we had to replace it. I went into port forwarding and clicked "add custom service", entered the port number, internal address Ip and clicked apply.  The fowarding now shows in the table on the port forwarding page but when i check to see if its open on a port checking website it says its closed. Can anyone help me figure out what i'm doing wrong? 


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