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andrewh02
Aspirant

Switch no longer works

Hello, 

 

My device no longer lights up on top or below ethernet connections or seems to turn on. Doesn't appear on the network although remains warm to the touch when plugged in. I tried to start a support case but I get a "somethingWentWrong'" message everytime I start a case. I tried to launch the first case weeks ago now and never heard back but I'm still having this issue today when I tried repeatedly again to start a support case. 

 

If anyone could advise me how I can start a case, I could provide more information regarding the problem. Any help would be greatly appreciated.

 

Thanks!

Model: GS810EMX|10 Port Nighthawk 10-Multigigabit Uplinks Ethernet Plus Switch
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