Recently upgraged from RBR50 to RBRE960. Product should not have been released without proper testing. I have spent many hours with tech support trying to get the 6E to work. The case goes to the "black hole" of engineering where nothing comes out, even after promises of an advisory email. Guest network will not work either. Apparently it randomly blocks connection to exchanges servers and will allow upon reboot. It is similar to the internet (using their blackhawk CM1150V). I have a dual network with ORBI and blackhawk for domestic use and Comcast with Watchguard for business. Both use the comcast feed for their modems. The comcast side is rock solid (until their service goes down) and gives a good base line to see how bad the RBRE960 actually doesn't work. I am amazed at how unashamed the company is having an awful tech support department. When intitially setting up, I was trying to open up port 25. Many, many hours later, I finally reached a tech that proved it was Comcast blocking the port. Kudos to his investigative skills, but it is hard to imagine this is the first time this issue came up. Once proved, it took a few seconds to pull up Comcast's policies on port blocking for non-business services.
Spending $1600 for a mesh network and then many hours trying to make it work seems outrageous. I would not recommend this company to anyone. If fact, I am instructing my company's technical department not to specify any Netgear products based on my experience. I don't want to squander thousand of dollars to personnel to be Netgear's Beta sites.
