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Netgear Nighthawk App keeps saying Logon timed out



I hope someone is able to help me out - because this is so unbelieveably frustrating. 


For starters - using:


Netgear Modem CM500

Netgear Nightawk AC1750 Route R6700v3

ISP: Comcast - 600 mbps (no clue if this matters)

Firmware Version


I have been able to use the Netgear Nighthawk app without issue for the past 3 years. However, over the past few days all of a sudden, I was required to log back in to my admin account, and everytime I try - it states "Logon timed out, please try again. If this issue persists, try rebooting your device."


SO - I rebooted my modem and router, nothing. Tried uninstalling the app and re-installing. Nothing. Even rebooted the router and modem again after reinstalling the app. Nothing. Same issues persists


Futher - I am able to log into my modem via routerlogin.net with no issue - made sure passwords were right and all that.


Can someone please help? I really would love to use the app - not sure what just happened 





Model: R6700|Nighthawk AC1750 Smart WiFi Router
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