enter your model number in the search box, and click the Documentation.
NOTE: Orbi app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too.
If you manually update, be sure to update the RBS first, then RBR lastly.
NOTE: Update the RBS first, then the RBR lastly. I recommend doing a full on factory reset after the FW loads, system is back to ready and a power OFF for 1 minute then back ON has been performed. Use a wired PC and web browser for this. Load the FW on to each RBS web page using the RBS web page, not thru the RBRs web page. Then load the FW lastly on the RBRs web page. Walk thru the setup wizard. You can manually setup the system as well for those who are more experienced with this.
A factory reset maybe needed if problems are encountered:
NOTICE: All users are advised to not downgrade FW on Orbi systems to older versions of FW. Downgrading FW may cause problems on the system and or cause units to no longer function. If you experience a problems after FW updating your Orbi system, please post in this thread or create a new post and give details to what your experiencing and we'll help you troubleshoot the problem.
