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Netgear Orbi App - Netgear Armor
I have a Netgear RBR850 and 1 satellite. It worked great until I joined Netgear Armor. I was with McAfee for 20 years heavy but no problems. Only reason I changed was for Bitdefender. Mistake I made was thinking Netgear Armor and Bitdefender worked seamless together, unfortunately a lesson learnt they do not.
1st the Netgear Orbi app went down could not access my router. 2nd Netgear cancelled my subscription only 3 months after purchasing due to Netgear Orbi App issues they claimed. Weeks to get hold of Netgear where I was not waiting for plus 30 minutes a call. Netgear informed me they are having major problems with the Netgear Orbi App. Well does not end there, my Bitdefender subscription was cancelled by Netgear so I had an Armor subscription not related to Bitdefender made no sense or Netgear are full of it, misleading us all for a false subscription. Netgear have now elevated my case to a level 2 Technician, I still have a subscription with Netgear Armor the problem is Level 2 Technician's never calls back. Netgear are either over worked because of all the faults with their systems or they have no idea and lie to delay.