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Willybob
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Satellites not showing up on Network Map (Orbi RBR350 with 2 satellites)

I have an Orbi Mesh system (router = RBR350, Firmware version = V4.4.0.10_2.10.63) with two compatible satellites.  As you can see from the app screenshot below, it knows it's got two satellites and as far as I am aware they are working just fine.

 

Orbi 1.png

 

When I first installed it I could see the satellites on the network map.  However I noticed a couple of months ago that when I click on "Network Map" they no longer show up (see below) and only the main Router is there.

 

Orbi 2.png

Does anyone know why this is?  And more importantly do you know how to rectify it?

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