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helpplzz
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MR70: Red Light

My router has the red light, I have tried unplugging & hitting the reset button - to no avail, it stays red. Will not connect, but it is just over 3 months old! My internet guy said the router is 'fried'. I tried calling the support number on the netgear website, but the dude tried to say my 'firewall' expired and tried to get me to pay them hundreds of dollars. 

Is this a scam? I am about ready to report Netgear to BBB for fraud.

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