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bofenstein
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Orbi iOS app Device Manager Error Sorry your device list failed to load. Please try again later.

Model:  Orbi RBR850

Firmware:  V4.6.14.3_2.3.12

iOS App:  2.25.0.44

 

The app shows the network map just fine but gets an error attempting to show the device list.  The error is:

Sorry your device list failed to load. Please try again later.

 

This is happening from both an iPad and iPhone.

 

If I go to the web page for the router, I can see the devices list.  I recently updated the Orbi firmware, so that may be when this started.  Anyone have a solution?

 

FYI, I've power cycled both the router and satellite, but this did not resolve the issue.

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